01
What A/R management addresses
We work insurance balances across 30-, 60-, 90-, and 120-plus-day buckets while separating routine follow-up from claims that require correction, documentation, appeal, or escalation.
- No-response and zero-payment claims
- Corrected claims and missing information
- Timely-filing investigation
- Underpayments and contractual questions
- Secondary and coordination-of-benefits issues
- Patient-versus-insurance responsibility
- High-dollar unresolved balances
02
Our follow-up approach
Claims are grouped by payer, provider, location, denial reason, age, and value. Each account receives an owner, documented status, next action, and follow-up date.
03
Old A/R cleanup projects
Apex can evaluate older balances independently of current billing operations, identify recoverable work, and create a focused cleanup queue without disrupting active claims.
04
PT-specific considerations
Authorization limits, timed units, therapy modifiers, plan-of-care requirements, and medical-necessity reviews often determine whether an aging claim needs correction, appeal, or operational follow-up.